Questions
Frequently asked
questions.
Straight answers to what people ask us most.
Where are you based?
Mission, BC. We work across the Fraser Valley.
What areas do you serve?
Based in Mission, serving the Fraser Valley from Agassiz and Chilliwack to Maple Ridge, Langley and White Rock.
How long have you been in business?
We have been in the trade across the Fraser Valley since 2008.
Are you licensed and insured?
Yes, fully licensed and insured.
How does pricing work?
Most jobs get a clear fixed written quote after we measure. Hourly is available for small or open ended work.
How fast do you reply?
Usually the same business day.
Do you supply the doors or just install?
Either. We can measure and supply, or install doors you have already bought. Tell us which in the form.
Can you do a single door?
Yes. Single door swaps through to every door in the house.
Pre-hung or slab: which do I need?
If the existing frame is solid, square and the style you want, a slab door can be fitted to it. If the frame is damaged, out of square or you are changing the size, a pre-hung unit is usually the better job. We will tell you which after we look.
Do you install exterior and entry doors?
Yes. Entry, side, patio and garage-to-house doors, flashed and sealed for our wet winters.
Do you work with builders and renovators?
Yes. We take on finishing packages for builders as well as direct work for homeowners.
Do you supply the material?
We can supply and install, or install material already on site.
Do you paint the trim?
Trim is installed paint-ready: nails set, joints tight. Tell us in the form if you want painting included and we will cover it in the quote.
Can you replace baseboard after new flooring?
Yes. New floors and new baseboard are often done together so the base sits tight to the new floor.
Do you supply the flooring?
We can supply and install, or install flooring you have already picked out.
Do you remove the old floor and redo the baseboard?
Yes. Tear-out, subfloor prep and baseboard can all be part of the quote.
What flooring is best for a basement?
Vinyl plank is usually the safest choice on a concrete basement slab because it handles moisture. We check the slab before recommending anything.
Can you do the stairs to match the new floor?
Yes. Stair treads, risers and nosings can be finished to match the new floor.
Can you replace carpet on stairs with wood?
Yes. We cap or replace the treads and risers and finish the nosings and skirts so the stairs match the floor.
Do you fix squeaky stairs?
Yes. Loose treads and wobbly railings can be tightened up as a standalone job.
Are your stairs and railings built to code?
Yes. Rise, run, rail height and baluster spacing are built to code.
Do you build exterior stairs?
Yes. Deck and entry stairs with posts and railings.
Do you manage the other trades?
Yes. As general contractor we coordinate the trades and own the schedule, with one point of contact for you.
Do you do the finish work yourselves?
Yes. Doors, trim, flooring and stairs are done by our own crew, not subcontracted.
Do you take on small renovations?
Yes. From a single room refresh to a full interior remodel.
Are you licensed and insured?
Yes, fully licensed and insured.
Do you install floating shelves?
Yes. We install floating shelves on hidden brackets, anchored into studs or blocking so they hold weight and stay level.
Do you do garage and closet shelving?
Yes. Shelving laid out around what you need to store.
Can you build a bench seat that opens for storage?
Yes. Storage benches with lift up lids for entries, mudrooms, window nooks and kids rooms.
Do you install fireplace mantels?
Yes. Mantels fitted level and secure to the wall and fireplace surround.
Can hardwood go in a basement?
Solid hardwood should not go below grade. Engineered hardwood can, if the slab tests dry and the right barrier is used.
Do you refinish existing hardwood?
Tell us what you have in the form and we will let you know whether it is a refinish or a replace.
Can you match the stairs to the new floor?
Yes. Treads, risers and nosings can be finished to match.
Is vinyl plank waterproof?
Most rigid core vinyl plank is water resistant on the surface and the core. It still needs to be installed with the right gaps and barrier, and standing water should be wiped up.
Can vinyl plank go on stairs?
Yes, with matching stair nosings or capped treads.
Can it go over my existing floor?
Sometimes, if the existing floor is flat, solid and well bonded. We will check on site.
Is laminate good for a kitchen?
It can be, with care around the sink and dishwasher. If spills are frequent, vinyl plank is safer.
Can laminate go on stairs?
Yes with matching nosings, though many people use hardwood treads for stairs instead.
Do you remove the old floor?
Yes. Tear-out and disposal can be part of the quote.
My front door is drafty. Do I need a new one?
Not always. Thresholds, strikes and weatherstrip can often be adjusted. If the frame is rotted or the door is warped, replacement is the real fix. See our guide on drafty exterior doors.
Do you install patio and French doors?
Yes, hinged patio and French doors.
Do you supply the door?
We can supply, or install a door you have ordered. Talk to us before you order so the size and swing are right.
Pre-hung or slab?
If the existing frame is square and solid, a slab can be fitted. If not, or if the size changes, go pre-hung. See our pre-hung vs slab guide.
Can you do just one door?
Yes. One door through to the whole house.
Do you change the hardware too?
Yes. Hinges, handles and locksets can be part of the job.
Do you paint the baseboard?
It is installed paint-ready. Tell us if you want painting included and we will quote it.
MDF or wood?
Primed MDF is standard for painted base. Use moisture resistant product or wood in wet areas.
Can you match my existing baseboard?
Usually, if the profile is still available or can be matched closely.
Can you install crown on vaulted or uneven ceilings?
Yes. Uneven ceilings take more layout and scribing, and we plan for it in the quote.
Do you install crown on cabinets?
Tell us about the cabinets in the form and we will confirm.
Is crown painted after install?
It is installed paint-ready. Painting can be added to the quote.
Do you supply the mantel?
We can install a mantel you have bought, or talk to us about supplying one to suit the room.
Can you install a floating mantel?
Yes, on concealed brackets fastened into the framing.
How high should a mantel go?
It depends on the fireplace maker's clearance and the room. We check the clearance first.
Do you supply the shelves?
We install floating shelves you have bought, or we can talk about sourcing them.
How much weight can they hold?
That depends on the bracket and what is behind the wall. We fasten to suit what you plan to put on them.
Can you install on tile or brick?
Often yes. Tell us the wall type in the form.
Do you do walk in closets?
Yes. Reach in and walk in closets.
Can garage shelves hold heavy bins?
Yes. We fasten into the framing and size the shelving for the load.
Do you supply materials?
Yes, or we can install shelving you have bought.
Can you add a cushion?
We build the bench to suit a cushion; tell us the size you want.
Do the lids stay open?
We fit hinges that hold the lid open.
Can you add hooks or shelves above?
Yes. A bench with hooks and a shelf above makes a full mudroom wall.
Free quote
Tell us about the job
Send the details and we will get back to you, usually the same business day.